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Asher's Limo, LLC

Services:

Limos

The Ultimate Personal Touch
Phone: 973-376-1175 
393 Mountain Avenue, Springfield, NJ 07081
 
Overall Rating
2.4 out of 5.0
Quality of Service:
2.4/5.0
Responsiveness:
2.2/5.0
Professionalism:
2.5/5.0
Value for Cost:
2.4/5.0
Flexibility:
2.5/5.0
 
4 Total Reviews
 
Megan
Wedding: 8/19/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
We used Asher’s Limo for our wedding in August 2011. We were so pleased with our experience. We used a large party bus for our large wedding party. Our driver made several stops as we prepared for our wedding and celebrated after. The bus was clean and well stocked. The driver was professional and helpful with all of the arrangements. Asher’s Limo is a great service, and we would gladly use them again.
Sue
Wedding: 7/23/11
4.5 out of 5.0
Quality of Service:
4.5/5.0
Responsiveness:
4.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
5.0/5.0
Asher's Limo provided us with great service on our wedding day. All cars (three of them) were on time and the drivers were very accomidating. They were polite and professional, and even allowed the party bus to make a pit stop to pick up some more refreshments :) Esti is great to work with and will accomidate anything you ask. The buses were a little hot, but on our wedding day it was about 110 degrees. Overall a great experience.
preid06
Wedding: 6/25/11
0.1 out of 5.0
Quality of Service:
0.0/5.0
Responsiveness:
0.0/5.0
Professionalism:
0.0/5.0
Value for Cost:
0.5/5.0
Flexibility:
0.0/5.0
DO NOT USE ASHER'S LIMO!!!!! I cannot stress this enough. This man and his wife came unbelievably close to ruining my entire wedding day. I will say right now that this review is extremely long, but I think their wrongs were so egregious for a wedding vendor that each needs to be set forth in detail because I seriously cannot imagine having a worse transportation experience than this. To start, there was a clear miscommunication (and I use that term loosely because what I really mean is, they didn't listen or process the information correctly) regarding the final payment. One week before our wedding, Asher was told to charge my husband's credit card for the final payment (which we previously provided to them for our deposit). Unbeknownst to me, the company failed to do so and, upon arriving at my house 30 minutes before my 6:00 p.m. wedding, Mr. Asher himself told me we would be going nowhere until I gave him the final payment in cash. Since I do not just carry that much money in cash on me at all times, and clearly the banks were closed at 5:30 on a Saturday night, I apologized for the mix-up and asked if they could just run our debit card, which is as good as cash. Mr. Asher's response was to put me on the phone with his wife Esti who proceeded to berate me for the next 15 minutes. Mr. Asher did nothing throughout this whole thing (literally, nothing. He wouldn't leave our driveway). I would understand if this was a regular driver with no say over this type of matter, but this man OWNS the company. Once I was able to get a word in edgewise, I explained to Esti (the wife) that the ceremony time was approaching quickly and we really only had 2 options because I wasn't going to argue with her about a situation that I couldn't change - she could either take my debit card or I would drive myself to the ceremony. It was up to her at that point. She finally agreed to take the debit card and Mr. Asher finally started driving to the ceremony. I thought everything would be fine - until the wife called back insisting that my debit card was declined. Upon hearing this from his wife, Mr. Asher PULLED OVER to the side of the road and refused to drive any further. I knew we had enough money to cover the payment in the account and was positive I provided the correct number (since I was literally reading it from the card). After being yelled at some more by the wife, I asked her to repeat the debit card number she entered and, as I suspected, SHE wrote it down wrong. She continued to argue with me and accuse me of trying to "escape" payment before I was able to convince her to try the correct number which, of course, immediately went through. The whole ordeal was enough to have me almost in tears FIFTEEN MINUTES before I was set to walk down the aisle. That alone is enough to not hire this company. But just wait, because it doesn't stop there. When we pulled into my venue, I asked Mr. Asher to drive towards the back of the lot and wait there so my guests wouldn't see me as they made their way into the area where the ceremony took place. This man acted as though he heard nothing, and just drove right up to the front of the venue behind the other limo carrying my bridesmaids. As soon as I realized he wasn't going the correct way I started telling him so (quite loudly, as you can imagine), but he just kept driving and then STOPPED at the door where guests were walking out. And put the car in park. At least 20 of my guests came pouring out as I am now screaming and pleading with him to keep the car moving so they don't see me. He acted as if he could have cared less and I had to duck down so my husband, whose "groom's suite" had a window right there, wouldn't see me. Mr. Asher finally put the car back in drive and took me to the back of the lot, where he continued to just inch along back toward the front instead of simply waiting until my wedding planner gave him the pre-determined signal to bring me up. I finally relented and got out. I just couldn't stand him anymore. My final comment is to note that we paid for 3 hours for both vehicles, even though the venue was only 20 minutes from my home. As this is the standard limousine service minimum for weddings, we knew we couldn't do much about it but asked Mr. Asher to stick around with the Rolls Royce (only, the other limo was free to leave) so my husband and I could take pictures with it after the ceremony. When we exited our ceremony, we looked for the Rolls Royce - not surprisingly, it was gone. I will say that Asher's Limos themselves are beautiful; however, from the handling of the payment issue to his disregard for my guests seeing me before I walked down the aisle to leaving after 30 minutes when our contract was for 3 hours, dealing with Asher was a complete nightmare. There are gliches to every wedding day and you cannot expect everything to go perfect (this applies to brides and vendors alike). I felt like I did everything I could to try and handle this situation in a rational, calm, and adult manner, only to be accused of trying to stiff the company and told by some woman I have never even met that I am "clearly irresponsible." The whole reason we even rented an extra car was so I could have a special moment with my Dad on the ride over before he walked me down the aisle. Asher Limo ruined that. Don't let...
Erin
Wedding: 5/7/11
0.0 out of 5.0
Quality of Service:
0.0/5.0
Responsiveness:
0.0/5.0
Professionalism:
0.0/5.0
Value for Cost:
0.0/5.0
Flexibility:
0.0/5.0
I was really disappointed in this company. We booked them for our Wedding in 2010 when they were named "The best by the Knot". Crazy how a company can go in the toilet in only one year. We used their services for our party bus in October 2010 for a family function and they were great! We were really excited to have them drive us and our party for our wedding. The day of our wedding we received a driver with no experience! He took the longest way to our destination to run the clock. The long way was 30 minutes more! Then when we got to the garden to take pictures he rudely interupted us and told us our time was up and we had to pay more money! I was very embarassed! If he researched the route before we would have had more time at the garden to take pictures. Our photographer even told him to chill out! I didn't get to take any of the pictures I wanted to take. Then he got lost going to the venue. He drove right past it. We were 20 minutes late to our cocktail hour. He ruined the begining of our wedding. Not to mention he didn't help any of the ladies off the bus! I nicely asked him if he would make a 5 minute stop that was on the way to the garden to see my grandma bc she got very ill that day and couldn't make it. He gave me a nasty attitude and said no. I had to convince him to stop. Do not use this company! It still gets me aggrevated thinking about how rude he was! POOR professionals
 
 
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