MC23234p
Wedding: 11/15/13
I absolutely do NOT recommend this bridal shop. They never have open appointments because "they are overwhelmed" but you show up anyway and there is two people in the store. And all of a sudden they have time to help you. They order you two sizes more of you really are, so that they can charge you $100 for alterations since you basically the dress resized. Then they try to stick you with "Well it says here size Ok per customer" Well yea YOU'RE the expert on taking measurements, that is why I am paying you money to measure CORRECTLY and ACCURATELY as we are not seamstresses, just the customer. Their customer service def down the drain. You are here to help me. Dont matter now because I WILL NEVER GO THERE AGAIN. I will make sure all my family, friends and acquaintances know about your bad service and your money hungry schemes.
Aubree
Wedding: 12/3/11
They were fantastic with helping me find my dress. The saleswoman listened to what I was looking for and and by the 4th dress I had found it. I also got my girls' dresses there. While I think their choices and prices are good they charge a lot for alterations and onlly take cash or checks for the alterations.
11-11-11 Bride
Wedding: 11/11/11
Where to begin with this great bridal shop. Hedi worked with us from day one and she was truly AMAZING. After searching at 2 other stores we found my dress here. It was nothing like I was originally looking for but I fell in love. Hedi took care of my Grandmother who came with us shopping. She made sure there was always a place for her to sit. When my grandmother passed away, Hedi was genuinely upset and comforted each of us. Hedi also helped my Mom to make my veil. She told her specific instructions as to where to get the veiling, and detailed pictures on how to make it. The salon was amazing and when I went to pick up my dress it was perfectly pressed and ready to wear. I have been to other bridal shops and have had friends go to other shops in the area and their experience was not even close to the experience I had with Cinderella Bridals.
Megan
Wedding: 10/14/11
I had a great expierence with Cinderella Bridals. I actually wanted to change the straps on my dress one week before the wedding and they rushed around to find these straps and change them for me. I absolutely loved my dress and the staff there was very helpful and nice.
Allyson
Wedding: 9/23/11
We purchased my gown & veil, and my mom's gown from here. We worked with Pat, and I can not say enough of good things about her! She was awesome! Very knowledgeable, sweet, professional... I can go on and on.The owner, or the manager on the other hand... she leaves something to be desired. She's very abrasive, and the main reason why we didn't purchase the bridesmaid dresses here, as the day we were in the shop to pick them out she was just over the top with the rudeness (my gown and my mom's gown were already purchased, or we may have gone elsewhere for those too).All in all, my dress came out just the way I wanted it and I was very happy. If you can, ask for Pat and you'll be pleased!
Maezy123
Wedding: 8/20/11
Cinderella Bridals has a good selection of dresses at affordable prices. They do all their fittings on site, so that is helpful and convenient considering the many demands of wedding planning. I was very happy with my dress experience - my bridal attendant was attentive and patient. She listened to my visions and helped me select my perfect dress. She wasn't pushy or trying to make a "sale." I would recommend visiting this boutique if you are in need of a special occasion dress.
kat0418
Wedding: 7/29/11
Cinderella Bridals was the best dress shop I visited. And I visited quite a few! I found them to be the least pushy and the most honest. I found a dress from the Casablanca bridals at True Love bridals and they were able to beat the price. They were very nice and friendly. I found most shops to feel like you're shopping for a car the way they stalk you, but I never got that feel from Cinderella.
Jennifer
Wedding: 5/21/11
Overall, my experience at Cinderella was excellent. Everyone was extremely helpful and pleasant, I found my dress on the first visit, and the alteration process went smoothly. It was sometimes slightly difficult to make an appointment that was convenient to everyone (meaning myself, and whoever else was coming to the fittings) due to the shop only having 1 or 2 late nights, but as long as you don't mind waiting a month or so between visits, you should be ok. Thank you to everyone at Cinderella Bridal!
RAYMAR and RAMON
Wedding: 3/27/11
I absolutely loved my experience at Cinderella Bridals. Everyone was nice and everything went smooth. All of my 5 bridesmaids and 2 flower girls got their dresses there also and we didn't have any problems i couldn't be happier with the experience and the wedding dresses are beautiful for an affordable price.
WaldwickBride
Wedding: 11/14/10
I LOVED the people at Cinderella's Bridals! I live in Bergen County, NJ, so it was an hour drive every time I had a dress fitting but it was totally worth it! They were extremely flexible about my fitting times and had a great staff to work with. They have all sizes, from petite to full figured, and can find a dress to flatter anyone. Totally would highly recommend them to anyone looking for their dress.
BrideToB2010
Wedding: 10/30/10
I came to Cinderella bridals to find my perfect dress at a good price and I did just that! This was the first bridal shop I came to and I didnt want to make any decisions the first day being that there are so many options out there. So, I checked out some other stores and was treated terribley. I wound up coming back to Cinderella bridals and found my perfect gown! My Consultant was Pat and she was THE BEST! So helpful and knowledgable and very patient too..which is what you need when shopping for your gown. After all, you are going to be looking at yourself in pictures, wearing this dress, for the rest of your life. Andrea was also very sweet and helpful and always got back to me with my questions. They have a huge selections of gowns, as well as bridesmaides dresses. We also purchased 6 Bridesmaides Dresses here, the flower girl's dress, My Mothers dress and my Step Mothers Dress. A total of 10 dresses. My ONLY complaint is about their hours. It's very inconvenient for someone who works a full time job like myself. They are closed Sunday and Monday and the rest of the days they close at 5..The only late night was Thursday till 8 PM. If you can work around that somehow.. I highly reccomend Cinderella Bridals to anybody looking for their perfect dream dress.
carriesem
Wedding: 10/29/10
I could not have been happier with my experience at Cinderella Bridals. Mainly, I worked with Heddy and Carla, but everyone that I came in contact with was helpful and everyone made me feel so comfortable. I had gone to another bridal store in the area and it was fine, but at Cinderella I felt like a princess. Heddy and Carla helped me find the perfect dress for my wedding. My dress came in when they said it would be in and all my fittings ran smoothly. Heddy took the time with me to try on veil after veil until I found the perfect one. Carla even guided me on where I could find a purse and jewelry to go with my gown. My bridesmaids purchased their dresses there; my mom and mother-in-law also bought their dresses there. Everyone was happy with their experience at Cinderella Bridals and I would highly recommend them to any future bride in the area!
Erica
Wedding: 10/17/10
When I first interacted with Carla at Cinderella Bridal I thought she was nice and accommodating. She didn't have the dress I wanted at the store but she was able to order it for me and at a good price too. She wasn't the cheapest I found but I thought she was nice so I went with her. She also helped my mom picked out her dress which was great! Then I never saw or heard from Carla again. Everyone was nice at the shop although most of them were not knowledgeable at all and always had to wait to ask Carla questions and Carla was never around. I was told numerous times that Carla would call me back and it took weeks and weeks of me calling all the time. The alterations were more than I was quoted they were and I would definitely not recommend having alterations done there. The woman, Anna (I believe), was so rude and unprofessional. She didn't give anyone the time of day and was the worst to deal with! Definitely not what a bride needs who has other stress already. There are plenty of dress shops and seamstresses out there and Cinderella Bridal shouldn't be your first pick!!!! They give you a discount on your dress preservation if you write a positive review so don't believe all the positive reviews you read because it might just be people trying to get a discount. I'd go somewhere else if I were you....The Bridal Boutique on Route 18 was great to deal with!
Mariann
Wedding: 10/17/10
I can't find enough positive adjectives to put forth a review worthy of the experience I had at Cinderella Bridals. Before looking, Carla and her staff spent time discussing with me my wish list. Carla carefully guided me around her store ruling out some and selecting others that matched my dream gown. After narrowing it down to two I made my selection. The gown arrived in a timely manner. When I tried it on for the first time Carla and the seamstress tucked and pinned where necessary as they took the time to have me walk and then sit so that the gown was not only elegant but comfortable. Final alterations were both excellent and affordable and the gown was pressed to perfection! To top this already terrific service Carla took me and my gown to a store across from CB and helped me select a purse, earrings and a stunning necklace!!! My experience at Cinderella Bridals and the compliments I received and still do...will always be wonderful memories amongst the many significant and heartwarming moments that took place on the day my Son married his Bride!
Mariann
Wedding: 10/17/10
I can't find enough positive adjectives to put forth a review worthy of the experience I had at Cinderella Bridals. Before looking, Carla and her staff spent time discussing with me my wish list. Carla carefully guided me around her store ruling out some and selecting others that matched my dream gown. After narrowing it down to two I made my selection. The gown arrived in a timely manner. When I tried it on for the first time Carla and the seamstress tucked and pinned where necessary as they took the time to have me walk and then sit so that the gown was not only elegant but comfortable. Final alterations were both excellent and affordable and the gown was pressed to perfection! To top this already terrific service Carla took me and my gown to a store across from CB and helped me select a purse, earrings and a stunning necklace!!! My experience at Cinderella Bridals and the compliments I received and still do...will always be wonderful memories amongst the many significant and heartwarming moments that took place on the day my Son married his Bride! I wrote this review twice because an error was made in the rating it is a 5.0 not 4.9! The least I can do is get it right for Cinderella Bridals because they got it all right for me!
Rosie
Wedding: 10/17/10
This is the place to go for bridal and bridesmaid dresses in Central Jersey. Carla and her staff are very knowledgeable, supportive professionals who really care about their brides and bridal party. Although I live too far away from the shop to purchase my bridal gown; my mother in law bought her dress there and I cannot say how great and wonderful everyone at the shop was. Carla even helped my MIL pick out accessories at a nearby store for the dress. I don’t know anyone who would do that for their clients. I know of some other brides and bridesmaids that have purchased through Cinderella and they all have been really happy with their experiences there. After my wedding was over; Carla personally came to MIL’s house and picked up the dress and had it cleaned/preserved for me. Everything came out gorgeous and I will treasure it forever. If you’re in the area- I would definitely recommend stopping in at Cinderella Bridal. You will not be disappointed!!
Doreen and Sal
Wedding: 10/2/10
Pat was so very helpful with picking out the perfect dress. The store is big and great! I thought alterations were kind of expensive. But I have already recommened this store to brides, mothers and I would suggest it to anyone in the area.
Christine
Wedding: 8/28/10
I bought my Senior Prom dress from Cinderella 20 years ago, so imagine my thrill when I was able to find my wedding dress there too. It was ordered & shipped quickly, and when I requested to have a halter strap added, the final end product was above & beyond what I envisioned all along. Even with 2 weeks to go until the wedding, the dress was still not fitting the way I liked, but the seamstress worked her magic and was able to have it altered to fit the way I wanted. She also created a simple bustle, with just 5 loops tied from underneath - it could not have been more elegant. I also purchased a simple rhinestone comb headpiece and a fingertip length veil, and could not have been more pleased with how they looked with my dress.
Fernbrook
Wedding: 8/28/10
Oh boy. Well, Heddy was my consultant, and she's wonderful. She's sweet, knowledgeable and just great in every sense. That said, the rest of the review is irrespective of my experience working with her. As for the rest of it, few words can express my cautions against using Cinderella as a vendor. The prices are higher than they should be. The store is strangely restrictive- several rules directing what one can't do are plentiful. Accounting seems to be an issue, as they asked several times for me to produce proof that I had paid on the invoice. Alterations were about $150 each, and needed to be paid in cash only, which seemed a little inflexible. Luckily there's a bank around the corner, in case you don't have the $150 in your wallet. The management is nothing short of miserable and unprofessional. Best to head into New York City and try the offerings there. Good luck!
sr821
Wedding: 8/21/10
I had a great experience with Cinderella Bridals at first. They had the dress that I wanted at a great price. The salesperson assigned to me was also attentive and very helpful. Nevertheless, things went poorly when I had to go in for alterations. Their seamstress lacks people skills and is frustrating to work with. I expressed my concerns to her repeatedly and she basically blamed me for the dress not fitting properly across my bust. I honestly wish I would have gone elsewhere for alterations.